Yet Another REQ to RT Converter (YaR2R)
This is a program that I wrote in order to help with the migration of our REQ queue into the RT system. Being that REQ had some Y2K issues we decided to look at either fixing REQ or switching to a new system. Our final result was to make a switch. However, in order to keep all of the information that was in our current REQ queue we needed some way to import that into RT. Some programs existed to do this, but they didn't quite do it all or do it well. Below is some of the motivation for the project.
Current version: YaR2R 1.13 (Jan 11, 2000)
Handling of merged requests
Fixing buggy requests
However, in order to accomplish the above you have to make multiple passes over the REQ queue and do some work by hand. If like me you wanted to maintain the history of your REQ queue when you moved to RT, you might want to take a look at this tool. It isn't highly refined by any means, but I just finished using it to successfully import our REQ queue into RT.
Any feedback is welcome.
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